Future of Work Reinvented

Designing a Win-Win Workplace for Employees and Employers

Future of Work Reinvented

The future of work describes changes in how work will get done over the next decade, influenced by technological, generational and social shifts.

In 2023, organizations face historic challenges: A competitive talent landscape, an exhausted workforce, pressure to control costs, and the rise of artificial intelligence and automation.

These and other future of work trends are keeping questions about how and where we get work done front of mind for business leaders.

As hybrid and remote work become a more permanent fixture, Gartner surveys show CEOs rate culture as their biggest concern when it comes to in-office and work-from-home policies for knowledge workers, and HR leaders say the most challenging aspect of hybrid strategy is adjusting their current culture to be supportive of their workforce.


Evolve Leadership and Culture for the Hybrid Workplace

Use this roadmap to help your leadership team:

  • Build your roadmap with immediate, 90-day and 12-month actions steps toward a sustainable hybrid workplace

  • Repair the lack of connection to the organization’s culture that many employees now feel

  • Equip leaders to take a more human (authentic, empathetic and adaptive) approach to overseeing people and work

Download your hybrid workplace roadmap

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    Human-centric work design lies at the heart of a productive future of work — unless business leaders remain blind to the facts.

    The strategic and operational intent of business leaders must be to deliver good outcomes for both employees and employers, provide and produce flexibility, and deliver and demand equitable treatment and opportunity.

    Human-centric work environments are:

    • 3.1x more likely to see low levels of fatigue among employees
    • 3.2x more likely to experience high intent to stay
    • 3.8x more likely to exhibit high performance

    82% of employees agree it is important that their organization sees them as a person, not just an employee.

    96% of HR leaders are more concerned about employees’ well-being today than they were before the pandemic.


    4 Ways We Work Today

    With hybrid here to stay, we break down the four modes of working, what actions HR leaders have taken thus far and where there's ample room for improvement.

    Employees’ intent to stay or leave a job is a growing issue for many organizations, but it is only one thing people are questioning in light of the pandemic.

    There is a 40% increase in high performers when afforded flexibility over “where,” “when” and “how” they work.

    75% of hybrid or remote knowledge workers say their expectations for working flexibly have increased.

    IT workers have a 10.6% lower intent to stay than the average employee — the lowest out of all corporate functions. (Only 29% have a high intent to stay.)

    55% of employees are high performers when provided radical flexibility over where, when and with whom they work versus 36% of those working 9 to 5 in the office.

    65% of employees say the pandemic has made them rethink the place work should have in their lives, and 52% of employees say it made them question the purpose of their day-to-day jobs.

    If required to work fully on-site, 43% of employees and 47% of knowledge workers say they would seek other jobs.

    Employees tell us what they want the future of work to be: human, hybrid and equitable. Smart organizations will listen.

    The proposition you offer your employees now is what will determine how much and how well they contribute to your enterprise ambitions, especially around digital. We’ll continue to define work through terms like remote, distributed, automated and unbounded, but it’s time to evolve the “future of work” from a meme to a promise.


    Will Innovation & Collaboration Survive Hybrid Work?

    Will your employees have trouble collaborating and innovating with colleagues in a hybrid work environment? Whether employees are in the office or remote, you can introduce 4 collaboration tools to help them succeed. In this interview, Gartner experts discuss the future of work and how to unlock innovation and collaboration.


    How to Offer Work Flexibility When Location Isn't Flexible

    While some organizations were able to shift workers to remote, what about employees who needed to be on-site? Whether on a manufacturing floor or in a retail store, some employees are not able to work from home. But organizations have begun to embrace flexibility and autonomy for these employees in different ways. In this interview, Gartner experts discuss new ways to offer work flexiblity for on-site employees.

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